Hello! I am Nisam

I build the systems that keep businesses running.

I'm a Full-Stack .NET Developer.

Queue, appointment, ticketing and feedback systems, WhatsApp chatbots and dashboards — plus government compliance reporting for the UAE and Canada. Designed, built and deployed end to end.

See what I buildGet in touch
  • C#
  • .NET
  • Blazor
  • React
  • Next.js
  • SQL Server
Portrait of Nisam

Customer flow

Queue & Appointments

Regulatory

Compliance Reporting

About

A full-stack developer for real business problems.

I work across the whole stack on the Microsoft platform and the modern web, building the systems businesses run on every day — from customer service tools and integrations to regulated financial reporting.

Customer-facing systems

Queue, appointment, ticketing and feedback systems that organise how a business serves its customers.

Regulatory reporting

Government compliance systems for the UAE (goAML) and Canada (FINTRAC), built to the formats regulators expect.

End-to-end delivery

From the SQL Server database, through secured APIs, to the UI and the IIS or Vercel deployment.

AI-accelerated workflow

I pair with Claude, ChatGPT and Antigravity to move faster while keeping the engineering standards high.

Systems

Business systems, built and shipped.

The everyday systems that keep customers moving and teams informed.

Nworko home page

Personal brand · Live

Nworko

My own product and personal brand: a free online tools site with 99 tools — calculators, converters, PDF and image tools, text utilities, developer tools and live gold rates. Fast, free and no sign-up.

  • Next.js
  • Vercel
  • 99 tools
  • 10 categories
Visit nworko.com
Queue Management System preview

Queue Management System

Token-based customer flow for service counters, keeping waiting areas organised and staff informed.

  • .NET
  • SQL Server
  • Dashboard
WhatsApp Remittance Bot preview 1 of 4
WhatsApp Remittance Bot preview 2 of 4
WhatsApp Remittance Bot preview 3 of 4
WhatsApp Remittance Bot preview 4 of 4

WhatsApp Remittance Bot

A WhatsApp chatbot for money transfer: customers send money, check receiving and get live exchange rates by replying to a guided menu, built on the Twilio API.

  • Twilio
  • WhatsApp API
  • REST
Ticketing & Appointments preview

Ticketing & Appointments

Appointment booking and ticket handling that takes a request from first contact through to resolution.

  • C#
  • REST API
  • SQL Server
Feedback System preview 1 of 4
Feedback System preview 2 of 4
Feedback System preview 3 of 4
Feedback System preview 4 of 4

Feedback System

A touch-screen feedback and complaint kiosk in English and Arabic: a quick smiley rating, follow-up questions and a complaint form, with reporting behind it.

  • .NET
  • Reports
  • Dashboard
Dashboards & Reporting preview

Dashboards & Reporting

Operational dashboards and Crystal Reports that put the right numbers in front of decision makers.

  • Crystal Reports
  • SQL
  • React
Windows Services & Desktop Apps preview

Windows Services & Desktop Apps

Background services and desktop applications that run scheduled jobs and integrations reliably.

  • C#
  • Visual Basic
  • Windows Services

Try it

Don't just read about it — try it.

Two small working demos of the kind of systems I build. They run in your browser with sample data.

Queue system

Live demo

Now serving

—

Waiting to start

Counter 1

Free

Counter 2

Free

Counter 3

Free

Waiting (3)

  • A101
  • A102
  • A103

Take a ticket to join the queue.

Chat botonline

Live demo

Hi 👋 I'm the remittance assistant. What would you like to do?

How it works

From a customer's message to a number on the dashboard

  1. Customer

    Sends a message or takes a ticket

  2. WhatsApp

    Message arrives through Twilio

  3. REST API

    Checks the request and applies the rules

  4. SQL Server

    Saves the record

  5. Dashboard

    Staff see it straight away

AI-assisted development

I build with AI — and review every line.

AI coding assistants are part of my daily workflow. They help me deliver faster, while I stay responsible for the design, the security and the quality of what ships.

Claude

Planning features, writing and refactoring code, and reviewing changes across a whole project.

ChatGPT

Quick answers, SQL and regex help, drafting documentation and exploring ideas.

Antigravity

Agent-driven coding inside the editor for building and testing features faster.

How I use it

AI speeds up the work. The checks stay human.

  1. 1

    Plan

    Break the feature down and agree the approach before any code is written.

  2. 2

    Generate

    Let the AI draft the boilerplate, queries and first version of the code.

  3. 3

    Review

    Read every line — logic, security and edge cases are checked by me.

  4. 4

    Test

    Run it against real scenarios and fix what doesn't hold up.

  5. 5

    Ship

    Deploy to IIS or Vercel once it meets the same standard as hand-written code.

Dashboards

Dashboards that make the numbers obvious.

Managers need to see what is happening at a glance. This is an example of the kind of operations dashboard I build — shown here with sample data.

Service Operations · Overview

Sample data
Customers served
4,820
This month
Appointments booked
1,240
This month
Average wait
6 min
From token to counter
Feedback score
4.6 / 5
From customer responses

Customers served

Per month, last 12 months

01,0002,0003,0004,0005,000JanFebMarAprMayJunJulAugSepOctNovDec4,820
Customers served per month (sample data)
MonthCustomers served
Jan2900
Feb3050
Mar3010
Apr3300
May3480
Jun3390
Jul3720
Aug3900
Sep4050
Oct4310
Nov4560
Dec4820

Appointments by channel

This month · 1,240 appointments

  • WhatsAppBooked by chat
    520
  • Walk-inBooked at the counter
    380
  • WebsiteBooked online
    240
  • PhoneBooked by call
    100

Tickets by status

This month · 600 tickets

  • Open
  • In progress
  • Resolved

Compliance

Government compliance systems, two jurisdictions.

Anti-money-laundering reporting has no room for 'close enough'. I build systems that produce exactly what the regulator requires.

Illustration of a compliance report being generated, validated and submitted to the regulator

United Arab Emirates

goAML

Financial Intelligence Unit · Central Bank

Flag of United Arab Emirates

Reporting to the FIU's goAML portal, with structured report generation and validated submissions.

  • goAML

    FIU reporting portal

  • XML

    Structured report generation

  • Validate

    Checked before submission

  • Submit

    Filed through the portal

Official site · uaefiu.gov.ae

Canada

FINTRAC

Financial Transactions and Reports Analysis Centre

Flag of Canada

A FINTRAC reporting system covering the core report types end to end.

  • STR

    Suspicious Transaction Report

  • LCTR

    Large Cash Transaction Report

  • LVCTR

    Large Virtual Currency Transaction Report

  • EFTR

    Electronic Funds Transfer Report

Official site · fintrac-canafe.canada.ca

How a report gets filed

The pipeline behind every submission, from raw transaction to regulator.

  1. 1

    Capture

    Transactions arrive from the core system.

  2. 2

    Evaluate

    Monitoring rules run against each one.

  3. 3

    Score

    Customer and transaction risk is assessed.

  4. 4

    Generate

    The report is built in the required XML or JSON.

  5. 5

    Submit

    It is validated and filed with goAML or FINTRAC.

Risk-based approach

Customer and transaction risk drives what gets monitored, flagged and escalated.

Transaction rule creation

Configurable rules that catch reportable and suspicious activity as it happens.

XML / JSON submission

Reports built, validated and submitted in the regulator's required schema.

Skills

The toolkit.

What I reach for, from the database up to the deployment.

Languages & Frameworks

  • C#
  • .NET
  • Blazor
  • Visual Basic
  • React
  • Next.js

Data & Reporting

  • SQL Server
  • Queries & Functions
  • Stored Procedures
  • Crystal Reports
  • Dashboards
  • XML / JSON

APIs & Integration

  • REST APIs
  • Swagger
  • SOAP
  • Postman
  • JWT Authentication
  • WhatsApp API (Twilio)

Deployment & Operations

  • IIS
  • Vercel
  • Docker
  • Git
  • Server Management
  • Windows Services

Ways of Working

  • Agile
  • Scrum
  • AI-assisted development
  • Claude
  • ChatGPT
  • Antigravity

Contact

Have a system that needs building? Let's talk.

I'm open to new projects and roles. Tell me what you're working on.

nworko.comGitHub